Annual Maintenance Contracts (AMC)

At Caper-Tech we have both comprehensive and non-comprehensive AMC that can ensure your IT infrastructure is secure and cost effective, and expandable at AMCs. This makes it possible for our team of professionals to offer well-calculated AMC services that will suit the scale and budget of your business, making sure that all your IT systems throughout the UAE are well taken care of. We offer these services under different SLA models that may allow the client to access standard maintenance service, incident-specific service, and any other service that the client may require. 

Image representing Annual Maintenance Contracts (AMC), featuring tools, gear icons, and calendar symbols, illustrating ongoing maintenance, support, and service agreements for IT and equipment management

Key Features of Our AMC Services

Tailored Solutions

Convenient and affordable AMC programs that will correspond to the specific needs and possibilities of your business. 

Comprehensive & Non-Comprehensive Contracts

It is possible to opt for full coverage or partial coverage depending on your facilities in IT structure. 

Incident Packs

 Variety of support service packages by reference to the incident packs regarding of IT problems that may occur.

Service Level Agreements (SLA)

Flexible contractual terms are to meet the required level of support and maintenance of your IT systems.Â