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f201, Al Raffa Building, Khalid Bin Waleed Street, Bur dubai

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FAQs

What IT services does Caper Tech offer?

Caper Tech provides a wide range of IT services, including Business Solutions, Cloud Solutions, Data Center Solutions, Telecommunication Solutions, IT Infrastructure, IT Asset Management, Cybersecurity, Disaster Recovery & Business Continuity Services, Backup & Data Protection, and Professional & Managed Services.

How can I get a quote for your IT services?

To get a quote, please contact us through our sales email at sales@capertech.com or call us at +971 56 433 1668 . Provide details about your requirements, and we’ll prepare a customized quote for you.

What is included in your Managed Print Services?

Our Managed Print Services include the management of print devices such as printers and copiers, document management, workflow solutions, and optimization of consumables. We aim to improve efficiency and reduce downtime for your printing needs.

How do you handle cybersecurity?

We offer comprehensive cybersecurity services, including the development of a next-generation Security Operations Center (SOC), cybersecurity consulting, and implementation of advanced security measures to protect your critical assets from threats.

What are Annual Maintenance Contracts (AMC)?

Annual Maintenance Contracts are service agreements where we provide cost-effective, secure, and scalable IT maintenance solutions. These contracts cover comprehensive and non-comprehensive services based on your needs and include flexible Service Level Agreements (SLAs).

What types of data backup solutions do you provide?

We offer onsite, offsite, and hybrid cloud-based data backup solutions to ensure your data is protected and readily available. Our services include regular backups, data retention, and easy retrieval options.

How do your Cloud Solutions work?

Our Cloud Solutions include SaaS, IaaS, and PaaS services on public or private clouds. We offer flexible options for a seamless cloud experience, whether you prefer a one-time full payment or a monthly payment system.

What is included in your Disaster Recovery & Business Continuity Services?

Our services include developing a Disaster Recovery plan, ongoing backup and replication, and flexible infrastructure models. We ensure that your IT systems and data are protected and can quickly recover from any disruption.

How can I apply for a job at Caper Tech?

To apply, send your resume and cover letter to careers@capertech.com. Review our current job openings on the Careers page, and we will contact you if your profile matches our requirements.

Do you offer IT consulting services?

Yes, we provide comprehensive IT consulting services, including strategy development, technology implementation, and support to help your business achieve its IT goals efficiently.